+375 (17) 209-90-80
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Guest Relations Department

Opening hours: Monday to Thursday - 08:30 - 17:30  Friday - 08:30 - 16:30 Saturday, Sunday - closed. tel. (+375 17) 209-92-63


Located in the lobby on the ground floor.


Guest relations desk provides the following services:

  • City Information and consulting about the functioning of other services in the Hotel
  • Trips around Minsk and Belarus, outdoor activities
  • Transfer to/from National Airport Minsk & to the Railway Station
  • Call-taxi service
  • Information about Rent-a- car service
  • Booking of Airline, Railway, Bus tickets
  • Flowers delivery
  • Reservation of places in various restaurants,cafes, night clubs
  • Tickets reservation and delivery to the theatres, cinemas, concerts, other sport events and entertainments

Guest relations manager tries to anticipate all guests’ desires and to comply with their requests.